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Our Privacy Policy

​Effective Date: 01/01/2026

Elite PC and Sim LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors, customers, and educational partners. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or use our services.

 

Information We Collect

We collect only information necessary to operate our website and provide services, including:

  • Name, email address, phone number, and organization name

  • Information submitted through contact forms or service requests

  • Device or system details required for repair, installation, or support

We do not intentionally collect sensitive personal information unless required to fulfill a requested service.

How We Use Information

Information is used solely to:

  • Respond to inquiries and service requests

  • Perform repairs, installations, and technical services

  • Communicate service updates and completion status

  • Maintain internal records for billing, compliance, and service history

We do not sell, rent, or share personal information for advertising or marketing purposes.

 

Data Protection and Security

Elite PC and Sim LLC follows industry best practices to protect customer data, including:

  • Restricting access to information to authorized personnel only

  • Avoiding unnecessary access to files, user accounts, or stored content

  • Maintaining secure handling procedures during repairs and installations

All devices are handled with care to ensure they are returned in the same or better security condition than received.

 

Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and user experience.

What Are Cookies

Cookies are small text files stored on your device that help websites function properly and understand how visitors interact with pages.

How We Use Cookies

We may use cookies to:

  • Ensure the website operates correctly

  • Analyze website traffic and usage patterns

  • Improve site performance and content

 

Analytics

We may use third-party analytics tools (such as Google Analytics) to collect anonymous, aggregated data, including:

  • Pages visited

  • Time spent on the site

  • Browser and device type

This data does not identify individual users and is used only to improve website performance.

You may disable cookies through your browser settings. Disabling cookies may limit some website functionality.

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FERPA- For Educational Institutions

Elite PC and Sim LLC understands the importance of protecting student information in educational environments. When working with schools, districts, or training facilities, we take special care to safeguard educational records and sensitive data.

  • We do not access student records, files, or accounts unless explicitly authorized and required for a specific service

  • Any access granted is limited strictly to the scope of the work requested

  • We do not retain student data beyond what is necessary to complete services

  • All work is performed with minimal disruption and with respect for institutional privacy policies

Elite PC and Sim LLC acts as a service provider, not a data owner, and does not use student information for any purpose other than completing authorized work.

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